NetSuite ERP 5 Star Partner | World's #1 Cloud ERP System | Liberate I.T.

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Streamline Your Field Services in the One Management System.

NextService is a single unified platform to manage all of your field service commitments:

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NextService gives us instant information from the field which is crucially important for Infracore because follow up works required through various SLAs now allows us to achieve our timeframes and KPIs more efficiently.

Mark C.
Mark C.
Infracore

Native Field Service Applications for NetSuite

Key Features

  • Scheduling and Dispatch
  • Asset Management
  • Field Mobile Application
  • Preventative Maintenance
  • Installations & Job Requests
  • Warranties & Repairs
  • Spare Parts & Inventory in the field
  • Compliance & Safety Forms
  • Service History
  • Teams & Crews
  • Customer 360-degree view
  • Workflows & Visual Dashboards
  • NetSuite Operational Intelligence

Delivering Field Services is Demanding.

Managing people and activities remotely requires clear logistics, efficient scheduling and inventory management. As work environments become more complex and challenging, companies need to become even more agile.

You may be responding to increased expectations for the supply of products and services. When policies and regulations change, you may also need to adjust operations quickly.

When using multiple management systems, lost minutes can add up to hours. Mistakes can be easily made and administration becomes a burden for both head office and field staff.

Optimise Your Operations in One System.

NextService is part of the NetSuite cloud Enterprise Resource Planning (ERP) suite, built to help medical and public safety companies streamline and scale their field services operations into one platform.

NetSuite is a cloud based business system that supports every aspect of the business, allowing all staff, vendors and customers to log in to the one system.

NextService Helps Your Organisation Adapt and Thrive.

Liberate I.T. Oracle NetSuite 

Powered by NextService | Field Mobility

Field mobility

Access the system on mobile devices for reliable, real-time collaboration. Monitor tasks, jobs, project status and equipment, then make adjustments with ease.

Inventory and returns

Track and manage inventory in real-time. End-to-end tracking eliminates inventory leakage and missing parts.

Reporting and analytics

Access reports and data to better understand and improve your business operations.

Schedule and dispatch

Schedule individuals and teams easily using the drop-and-drag interface. Job priorities and status are automatically updated so you can immediately allocate new work.

Customer engagement

Access a complete service history of every customer. Use customer knowledge to improve relationships and ensure the right person is assigned to a job.

Work order management

Manage field staff work programs and deliver services more efficiently. Monitor and automate workflows triggered by client requests.

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Our previous systems were quite manual and we had no service management capability beyond spreadsheets and manual processes. With NetSuite and NextService, we now have one system that will not only give us visibility over our entire business but allow us to schedule our technicians with more efficiency.

Chris
Chris
Gallay Medical & Scientific Pty Ltd

NetSuite + NextService Helps Your Organisation Adapt and Thrive.

Streamline your systems and data

Integrate all of your field service functions in one complete system. Minimise lost information due to manual or paper-based processes.

Gain visibility over your entire business

Real-time analytics and reporting provide a 360-degree view of your operations. Discover insights about profitability, process and performance.

Set up fast and scale

Configured to your operations, allowing you to scale and respond to the changing market.

Improve operational efficiency

Automated workflows and mobile data entry eliminate any duplication and double handling caused by manual data entry.

Make better business decisions

Best-practice workflows and processes ensure you always access accurate, reliable information.

Track Every Job and Technician in Real-time.

NextService’s shared database ensures employees across different divisions and locations can access the same information. Jobs can be quickly assigned using the drag-and-drop scheduling tool. And viewed in real-time by technicians in the field.

The integrated GPS tracking tool makes it easy for office-based teams to see the location of their field-based staff and assign jobs based on skill, location and job type. Staff can quickly access job information and dispatch as required.

Request a Free NetSuite + NextService Demo

Fill in the enquiry form and we’ll contact you to organise a demo.

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Power Your Business Growth With NetSuite.

Australia’s number one cloud business software suite, used by more than 20,000 organisations around the world.

Unified business management suite, with applications for ERP, financials, CRM and e-commerce.

Industry-specific functions, design and support to match the way your business operates.

Built for the cloud from the ground up, providing an advanced IT solution that’s cost-effective and reliable.

The Liberate I.T. Difference

Fixed price quotes – no surprises!

We take our time to scope out our projects so you know exactly what to expect at any point of the project.

Team of 30+ NetSuite pros

We specialise in solving real business issues with robust solutions that unlock your business growth.

Solution-based approach

We get to learn your business inside and out so we can create solutions for today with an outlook for tomorrow.

We are a 5-Star NetSuite partner

NetSuite is the backbone of growing businesses and we are the best in the market at implementing it.

At a glance…

AWARD WINNING

Solutions
Excellence Partner of the Year Award 2018

20,000+

Organisations and Subsidiaries using NetSuite

30+

NetSuite
Specialists

10+

Countries our
clients operate in

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Talk to Liberate I.T about how NextService for NetSuite will help your business.

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What our clients are saying

As we went through the process of selecting a replacement ERP solution for our growing business Netsuite and Liberate I.T came out consistently on top. Liberate I.T were our preferred vendor as they live and breathe Netsuite and have done so for ten years.

Andrew White
Juralco

You made the whole project an enjoyable and exciting experience that has been key in moving the business forward in leaps and bounds!

Murray Sellars
Packline Solutions

The change over from old program to NetSuite was made easy by their vast knowledge and being able to adapt the program to our style of business and recommend changes to save time. 

Lyn Chapman
Prestige Produce

They ensured our implementation of JCurve/NetSuite was seamless to our customers and since the cut-over has continued to assist us with progressively expanding the NetSuite capabilities within our company.

Peter Davis
Point to Point Distribution

Liberate I.T. has the unique characteristics of in-depth understanding of the NetSuite application and business process to offer businesses an optimal system for their business to operate. They are quick to identify and interpret needs and have a broad and practical experience to know what works.

Lucas Vear
Viatek Pty Ltd

I've worked closely with these guys for over 3 years now and would recommend them highly. Everyone takes a keen interest in finding the right solution for our needs, which is a feat, considering our needs are far from 'generic'.

Joshua Brownlie
Bulleen Screens

Liberate IT have helped shape our company's future direction with their thorough understanding and professional implementation of our NetSuite package. Highly recommend.

Julian Smith
Nationwide Waste

Let’s make it happen.

Find out for yourself why we’re a NetSuite dedicated company – and how NetSuite can accelerate your business’s operations today.

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