Customer Case Study – Go Healthy

Leading the way – Go Healthy and NetSuite

Go Healthy proudly claims the title of New Zealand’s leading supplements brand. But as they looked to expand into new territories and consolidate their operations, they knew that implementing a robust and effective ERP would be the lynchpin securing their future across both sides of the Tasman.

Working against a tight deadline, Go Healthy – and their umbrella company New Zealand Health Manufacturing – needed a solution that would cater to their business size and bring together the Australian and New Zealand centres, and their manufacturing, to one coherent system.

Key Customer Wins

  • Significantly improved reporting and data availability

  • Seamless cloud integration and unified business platforms

  • Fast implementation and immediate results

  • Halved the time to produce end-of-month accounts

  • Customised NetSuite solution handling three businesses

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Liberate I.T. and NetSuite – The right fit for us

We were in a formative position, as far as processes go. Liberate I.T and NetSuite were right for us, for our needs and for our size.

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Why Go Healthy chose NetSuite ERP

The last decade has seen additional opportunities for the growing Go Healthy brand including the development of Go Healthy Australia, the establishment of their manufacturing division for increasingly vertical integration, and the need to consolidate their international operations. The challenge, as Shaun sees it, was the need to have a common platform across the three businesses. And that meant operating in the cloud.

“One platform was on the existing premises, one was cloud-based but we’d grown beyond its limitations. And Australia didn’t yet exist! We needed a recognised system that would work across the businesses that could be quickly implemented in Australia.” Go Healthy worked with a consultancy firm who knew and trusted that NetSuite could deliver a true cloud strategy that could be customised to Go Healthy’s needs, minimising barriers to growth and scalability and reducing unnecessary costs and admin time.

We were in a formative position as far as our processes were concerned, so we really benefited from Liberate I.T’s flexibility and the way they helped us get the answers we needed. They were adaptive, easy to work with and very accommodating.

Key Benefits of NetSuite

Within a short time of transitioning their operations to NetSuite, Go Healthy knew they were onto a winner.

One of the big wins for the New Zealand branch has been the “massive improvements” to the shipping and scanning for the business which has had flow-on effects to customers including batch traceability and documentation. Add to that the EDI interface between NetSuite and Go Healthy’s 3rd party logistics suppliers that enabled them to transfer orders directly to the supplying arm and file the invoice back, and the project’s been considered a “big success.”

“The new NetSuite manufacturing module developed allowed us to become more process driven,” says Shaun.

“Our previous solution’s steps were out of order so it created a lot more work at the other end. NetSuite enabled us to focus on proper throughput – it’s helped us reflect on and improve our manufacturing processes too.”

What you need to know if you’re considering NetSuite: “With the cloud, you’re looking at a brilliant scalability solution. NetSuite’s continuous updates mean that we’re always on the most current solution – and that’s critical in the long term.”


Cloud-powered growth

Utilising a scalable cloud solution means Go Healthy have been able to fast-track their ambitious growth plans.

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Streamlined accounting

Rather than manually bringing in data from three disparate systems, NetSuite has enabled Go Healthy to halve the time spent reconciling financial information.

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Rapid delivery

With a tight timeframe to work with, Go Healthy was successfully established and fully operational with NetSuite by the launch of the Australian brand.

Partnering with Liberate I.T.

Liberate I.T. worked alongside Go Healthy to introduce NetSuite into their brand and ensure that they could launch with their new, more process-driven ERP with time to spare. And the results have been impressive. Group IT Manager Shaun Veldman, who came on board on the cusp of the integration, shares how NetSuite has changed Go Healthy.

“Once you see it in action, you quickly learn how powerful NetSuite is and what you can do with it,” says Shaun.

“NetSuite is the right size for a lot of NZ businesses – and especially for those who are expanding. The alternatives out there might be well suited for 1000s of employees, but it’s the SMEs that are the ones who make up the bulk – and the ones who need something both powerful and adaptable.”

NetSuite case study - Go Healthy

The possibilities for improvement are endless.

We know that we can get more systems talking to NetSuite and make the work a bit easier. The possibilities for improvement are endless.

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By gaining an in-depth understanding of your business goals, our team will work to uncover exactly what’s holding you back, and then tailor a NetSuite solution to meet your unique needs.

Liberate I.T. have grown with us over the last five years – and from strength to strength in terms of resources. They’re a partner that you can send everything to, from random left field questions to your big lofty goals – and they’ll tell you honestly whether they’re good ideas or not! 


Mel Otto


Liberate I.T. really understood our business and how to customise the NetSuite system as we needed. They offered elements that we knew we needed, but hadn’t thought of – like multiple currencies. We still chat with our Liberate I.T. team weekly about bits and bobs, assistance and tweaking.


Heather Richards


Liberate I.T and NetSuite were right for us, for our needs and for our size. Our previous solution’s steps were out of order, so it created a lot more work at the other end. NetSuite enabled us to focus on proper throughput – it’s helped us reflect on and improve our manufacturing processes too.


Shaun Veldman


It has been a pleasure working with Liberate I.T. over the past 10 years. They have great capabilities across NetSuite implementation and consultation, and helped us modernise and transform some very old-fashioned and dysfunctional business processes.


Craig Pinker


Liberate I.T. provided excellent training so we could carry out our NetSuite implementation. The knowledge and experienced team were quick to understand our business requirements and offer us the most relevant NetSuite advice so we were up and running as seamlessly as possible.


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We needed a tool that was powerful and versatile enough to handle demand planning, warehouse management, that had freedom of ease for customisation – and was able to bring the full staff to the system regardless of whether they were on or off site. We knew Liberate I.T. and NetSuite could deliver.


Claire Harney


As we went through the process of selecting a replacement ERP solution for our growing business, NetSuite and Liberate I.T. came out consistently on top. The architecture that’s built for the internet stood out – as did the desire by Oracle NetSuite to be number one in their category.


Andrew White


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