Why does my business need a CRM?
No matter how your sales are tracking, every business from small to large enterprises can benefit from a well-implemented CRM. It aligns all customer-centric aspects of your organisation from marketing and customer support to product development. Leveraging the full and thorough knowledge of your ideal customer will enable your business to:
A well-implemented CRM unlocks endless possibilities for your business
Open up your customer base
With intelligent customer data at your fingertips, you can locate and anticipate the needs, questions and worries of your future customer prospects. You’ll know exactly where to find your customer, and how to target them with a made-to-order customer experience.
Manage your customer data
Great customer engagement and booming sales come from a complete understanding of your customer needs. With a plethora of customer data already in hand, store, track and validate customer data within an automated system to inform your sales and marketing customer engagement strategies.
Align your sales and marketing team
Teams work best together when armed with the right knowledge of who they are targeting. When you have unified operations across the board, and sales and marketing are working together, you’ll find productivity and improvement skyrocketing while your CRM system does all the heavy lifting.
What a CRM doesn’t do:
CRMs alone can’t manage the backend of business operations.
That is why you need the #1 integrated ‘Enterprise Resource Planning’ (ERP) system in the world – NetSuite, to manage all business operations from CRM, HCM, and SRP to eCommerce all in one place.
Why is Liberate IT the most preferred NetSuite provider?
Our expert NetSuite architecture experts and senior solution consultants will help you:
Liberate I.T. have grown with us over the last five years – and from strength to strength in terms of resources. They’re a partner that you can send everything to, from random left field questions to your big lofty goals – and they’ll tell you honestly whether they’re good ideas or not!
Mel Otto
Liberate I.T. really understood our business and how to customise the NetSuite system as we needed. They offered elements that we knew we needed, but hadn’t thought of – like multiple currencies. We still chat with our Liberate I.T. team weekly about bits and bobs, assistance and tweaking.
Heather Richards
Liberate I.T and NetSuite were right for us, for our needs and for our size. Our previous solution’s steps were out of order, so it created a lot more work at the other end. NetSuite enabled us to focus on proper throughput – it’s helped us reflect on and improve our manufacturing processes too.
Shaun Veldman
It has been a pleasure working with Liberate I.T. over the past 10 years. They have great capabilities across NetSuite implementation and consultation, and helped us modernise and transform some very old-fashioned and dysfunctional business processes.
Craig Pinker
Liberate I.T. provided excellent training so we could carry out our NetSuite implementation. The knowledge and experienced team were quick to understand our business requirements and offer us the most relevant NetSuite advice so we were up and running as seamlessly as possible.
Marina Hirst Tristram
We needed a tool that was powerful and versatile enough to handle demand planning, warehouse management, that had freedom of ease for customisation – and was able to bring the full staff to the system regardless of whether they were on or off site. We knew Liberate I.T. and NetSuite could deliver.
Claire Harney
As we went through the process of selecting a replacement ERP solution for our growing business, NetSuite and Liberate I.T. came out consistently on top. The architecture that’s built for the internet stood out – as did the desire by Oracle NetSuite to be number one in their category.
Andrew White