Field Service

NextService is a field service management SuiteApp, which allows for flexibility in the configuration process for workflows. It’s a professional solution that utilises the power of NetSuite to deliver excellent results. There is a mobile app that runs on most devices across multiple platforms, which features scheduling and dispatch functionality, customer asset tracking, warranty and service contract management, and more. There is also support for billing rules within NetSuite itself, and deeper levels of control with inventory and invoicing.

Mobile Field Service Management That’s Built for NetSuite
One System for Financials – and Field Service

From scheduling and dispatch and a flexible mobile app to warranty, preventive maintenance and customer asset management – NextService does it all – from within NetSuite. The result is a powerful end-to-end solution that is easy to use, easy to implement and has a low total cost of ownership.

Key Benefits

  • Increase the productivity of back office and field personnel.
  • Understand changing business dynamics – 360 degree visibility of every job, technician, customer asset.
  • Discover new revenue opportunities – perform quotes in the field, determine the most profitable services and/or products.
  • Reduce operational costs – eliminate overtime, increase the number of first time fixes.
  • Increase customer satisfaction – deliver more timely services more efficiently.
  • Reduce inventory leakage and optimize stock levels – manage and consume inventory from the field.
    Customer Asset Management
  • Automate Warranties and Preventive Maintenance Contracts
  • Uses NetSuite billing rules.
  • Set up preventive maintenance calls monthly, bi-monthly, semi-annually, annually – you name it.
  • Report on profitability of service contracts – automatically.
  • Track inventory used for maintenance or warranty repairs.
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What our clients are saying

As we went through the process of selecting a replacement ERP solution for our growing business Netsuite and Liberate I.T came out consistently on top. Liberate I.T were our preferred vendor as they live and breathe Netsuite and have done so for ten years.

Andrew White

You made the whole project an enjoyable and exciting experience that has been key in moving the business forward in leaps and bounds!

Murray Sellars
Packline Solutions

The change over from old program to NetSuite was made easy by their vast knowledge and being able to adapt the program to our style of business and recommend changes to save time. 

Lyn Chapman
Prestige Produce

They ensured our implementation of JCurve/NetSuite was seamless to our customers and since the cut-over has continued to assist us with progressively expanding the NetSuite capabilities within our company.

Peter Davis
Point to Point Distribution

Liberate I.T. has the unique characteristics of in-depth understanding of the NetSuite application and business process to offer businesses an optimal system for their business to operate. They are quick to identify and interpret needs and have a broad and practical experience to know what works.

Lucas Vear
Viatek Pty Ltd

I've worked closely with these guys for over 3 years now and would recommend them highly. Everyone takes a keen interest in finding the right solution for our needs, which is a feat, considering our needs are far from 'generic'.

Joshua Brownlie
Bulleen Screens

Liberate IT have helped shape our company's future direction with their thorough understanding and professional implementation of our NetSuite package. Highly recommend.

Julian Smith
Nationwide Waste

Think NetSuite might be right for your business?

Get in touch with us for more information on how we could future proof your business operations.
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